Title: Understanding Variation: The Key to Managing Chaos
Author: Donald J. Wheeler
Publisher: SPC PRESS (Statistical Process Control)
Publication Date: 2000-09-04
ISBN: 0945320531
Type: Hardcover
Condition: Very Good +
Jacket condition: Very Good +
Edition: Second
Notes: Clean, solid copy with unmarked text. One page corner is creased. Cover corners are square, binding tight. Jacket is glossy with light surface and edge wear; no tears. Second edition.