Title: Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand
Author: Kazanjian, Kirk
Publisher: Crown Business
Publication Date: 2013-04-23
ISBN: 0385346948
Type: Hardcover
Condition: Very Good
Jacket condition: Very Good
Notes: Clean, solid copy with unmarked text. Binding is tight and square; light bumps to spine ends and top cover corner tips. Jacket moderate surface and edge wear; no tears.
Image shown is a cover scan of the actual copy you will receive.